Our impact
Through community engagement, individual user engagement, community intervention, research, and one to one support, we bring about positive change.
Our impact
Through community engagement, individual user engagement, community intervention, research, and one to one support, we bring about positive change.
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2076Service users provided feedback
The number of people who shared their views, informing decision-making and helping to improve and shape services
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7004People helped and signposted
The number of people we have helped with health, wellbeing or financial support by our services
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761Organisations supported
The number of voluntary and community sector organisations provided with capacity building support
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1399Residents involved
Number of social housing residents involved in shaping local regeneration plans
Our co-production expertise, proven engagement methods and knowledge of public services and regeneration schemes combine to drive better decisions by service commissioners and providers, leading to reduced inequalities and improved outcomes for the community.
Our impact report 2025-2026
Below are some highlights of the difference our work is making to individuals, communities, services and policies.
Reaching and engaging health and social care service users
We run and manage local Healthwatch services in Barnet, Croydon, Haringey and Hounslow, engaging with and capturing patient voices. Highlights from our year included hearing from 2076 people about their experiences of health and social care, providing advice and information to 471 people, publishing eight reports about the improvements people would like to see to health and social care services.
Combating loneliness in older men
Find out how a local walking group is helping men to connect and improve their health and wellbeing.
Capturing and supporting tenant voices to address housing issues
As damp and mould becomes more prevalent in homes, Public Voice is working with partners and communities to capture voices and to help those most affected.
Improved wellbeing through shared reading
Find out how our teams have used shared reading to help people build confidence and meaningful connections, reawakening their skills and imaginations.
Engaging communities to inform the development of a giving scheme in Waltham Forest
Public Voice successfully involved local people in Waltham Forest in co-design to ensure that a giving scheme reflected the voices and priorities of Waltham Forest’s diverse communities.