Healthwatch Hounslow Annual Report 2024 – 2025
Published : September 15, 2025
Throughout 2024-25, Healthwatch Hounslow championed local residents’ voices and advocated for improvements to services. Read our Annual Report to find out more.
Healthwatch Hounslow has continued to serve as a vital advocate for quality of service, ensuring that health and social care services reflect the needs and experiences of the community, especially during these challenging times.
Impact this year
- 5,381 individuals shared their experiences with us, surpassing our target of 4,800. This valuable feedback has directly informed local strategic priorities.
- We published six in-depth reports highlighting areas for improvement in health and social care.
- Our most widely circulated report, Analysis of Healthy Hounslow Services, was developed in partnership with the London Borough of Hounslow’s Public Health team.
- Through a multi-channel survey, we engaged 561 service users via text messages, emails, and phone calls to gather insights on Healthy Hounslow services.
- 28 dedicated volunteers contributed the equivalent of 228 days to our work. Their commitment has been instrumental in delivering our mission.