Healthwatch Hounslow Annual Report 2024 – 2025

Published : September 15, 2025

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Throughout 2024-25, Healthwatch Hounslow championed local residents’ voices and advocated for improvements to services. Read our Annual Report to find out more.

Healthwatch Hounslow has continued to serve as a vital advocate for quality of service, ensuring that health and social care services reflect the needs and experiences of the community, especially during these challenging times.

Impact this year

  • 5,381 individuals shared their experiences with us, surpassing our target of 4,800. This valuable feedback has directly informed local strategic priorities.
  • We published six in-depth reports highlighting areas for improvement in health and social care.
  • Our most widely circulated report, Analysis of Healthy Hounslow Services, was developed in partnership with the London Borough of Hounslow’s Public Health team.
  • Through a multi-channel survey, we engaged 561 service users via text messages, emails, and phone calls to gather insights on Healthy Hounslow services.
  • 28 dedicated volunteers contributed the equivalent of 228 days to our work. Their commitment has been instrumental in delivering our mission.
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