Our approach
Public Voice translates the insights and needs of people and communities into actions to improve public services.
Our co-production expertise, proven engagement methods and knowledge of public services combine to drive better decisions by commissioners and providers, leading to reduced inequalities and improved outcomes for the community.
We reach and engage with the seldom heard, explore and understand unmet need, gather valuable insights, and capture stories of lived experience to inform commissioners and service providers in order to bring about positive change and to shape services for the future.
Our vision
Our vision is a fair society in which all voices are heard, individuals and communities flourish, and policies and services reflect the priorities of all people.
Our mission
Successfully translate the insights and needs of people into actions to improve public services, leading to reduced inequalities and improved outcomes for the community.
Our values
1. Courage
We speak out and show leadership when something needs to change. We believe in the people and communities we work with, and in the possibility of change. We are not afraid to do things differently.
2. Collaboration
We are determined to work with others to achieve common goals. We are a trusted and accountable partner for all. We build on collective strengths, and we address weaknesses.
3. Integrity
We are honest, and we keep our commitments. We are reflective, constantly learning from the people, communities, and partners we work with. We always ground our work in our knowledge and expertise.
4. Inclusion
We value, promote, and celebrate diversity amongst our staff and board, and the people and communities we work with. We put people at the centre of our work, ensuring their priorities direct our decisions.