Understand
We apply our proven research and engagement techniques to reach diverse communities and gather valuable insights.
Welcome
We’re a not-for-profit Community Interest Company (CIC). Our vision is a fair society in which all voices are heard, individuals and communities flourish, and policies and services reflect the priorities of all people.
Reach the people who matter
Services are better when they are shaped, designed and developed with the people who use them. Get in touch to find out how we can help you drive better outcomes from your project, service or policy.
Our impact
Through community engagement, individual user engagement, community intervention, research, and one to one support, we bring about positive change.
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2076Service users provided feedback
The number of people who shared their views, informing decision-making and helping to improve and shape services
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7004People helped and signposted
The number of people we have helped with health, wellbeing or financial support by our services
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761Organisations supported
The number of voluntary and community sector organisations provided with capacity building support
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1399Residents involved
Number of social housing residents involved in shaping local regeneration plans
What we do
Our work combines expertise in understanding and interpreting user needs with design and delivery of people-centred services and policies.
Interpret
Using our participation and co-production toolkit, we facilitate meaningful and productive dialogue among service users, communities, service providers, and policy makers.
Design and Deliver
We work with all stakeholders to explore and develop solutions to challenges – identifying improvement actions and gaps, designing better services, and reporting on impact.
Latest from Public Voice
Read the latest news and find our about upcoming events.
Our Impact Report shows people powered change is improving services and reducing inequality across London
16th February 2026Public Voice’s Impact Report highlights how resident voice, co-production and community partnerships are delivering measurable improvements across health, social care, housing and wider public services.
Do with us, not to us – The strategic importance of collaboration
16th February 2026At Public Voice, we ensure that residents and the Voluntary and Community Sector (VCS) are central to the design and delivery of local services. Jano Goodchild, Participation and Co-production Director at Public Voice, discusses why our work is built on a single core principle: ensuring service delivery is transparent, properly resourced, and rooted in the lived experience of the community.